Shipping & returns.
Printed to order in Australia, packed in recycled mailers and sent quick. Here's exactly what to expect — and how to send something back if the fit isn't right.
Shipping rates & times
From order to doorstep.
Order confirmed
You'll get an email confirmation straight away with your order number and a summary of what's on the way.
Picked & printed
In-stock items are picked same or next day. Made-to-order and custom pieces are printed in our Olinda workshop, adding 2–4 days.
Dispatched with tracking
Everything ships in a recycled mailer with a tracking link sent to your inbox the moment it leaves us.
On your doorstep
Standard arrives in 3–6 business days across Australia; express in 1–3. International depends on the destination.
Returns & exchanges
How to return an item
Open your account or use the order link in your confirmation email and pick the items you're sending back.
We email a prepaid return label for Australian orders. International returns are sent at your own cost.
Repack in the original mailer, attach the label and drop at any post point. We'll email when it arrives.
Once checked, your refund goes back to the original payment method within 3–5 business days.
How to exchange a size
Start an exchange online and tell us the size or colour you'd like instead — subject to availability.
We hold the replacement for 7 days so it doesn't sell out while your original is on its way back.
Use the prepaid label and drop it off. There's no charge for your first exchange on any order.
As soon as your return is scanned, the replacement is dispatched with free standard shipping.
Common questions
Do you ship internationally?
Yes — we ship worldwide from Australia. International delivery takes 7–16 business days depending on the destination, and any local duties or taxes are the recipient's responsibility. Free worldwide shipping applies to orders over $150.
How long until my order ships?
In-stock items are dispatched the same or next business day. Made-to-order and custom pieces are printed to order in our workshop, which adds 2–4 production days before they ship.
How do I track my order?
Every order ships with tracking. You'll get an email with a tracking link the moment your parcel leaves us, and you can also view status anytime from your account.
Can I return a custom or club kit order?
Custom and personalised items can't be returned or exchanged because they're printed just for you. If there's a genuine fault or a print error on our end, we'll remake it — just contact the custom team.
What if my item is faulty?
We stand behind everything we make. If something arrives faulty or fails in normal use, contact us with your order number and a photo and we'll repair, replace or refund it at no cost to you.
Still need a hand?
Our team replies within one business day — and we actually wear the gear, so we know how it should fit.